RackApp

Client portal

Your clients follow every defect until it's fixed.

Invite the warehouse to a free portal. They see each signed report, the red findings from today's inspection and every defect's way from finding to closure: who is on it, the repair photo and your re-check.

Free for your clients. Try it below with sample data, no registration.

Defect detail in the client portal: photos, class history, action, assignee, status and comments.

Try it now

Click through the portal

This is the client portal with sample data. Assign a defect, move it to In repair, add a comment or a repair photo, check a report's fingerprint, export the defects or switch to the client's other site.

Sample data from a fictional warehouse. We record what you click and type here, without cookies, so we can improve RackApp. Please don't enter personal data. Privacy notice

Overview

What a warehouse manager needs to see

Key figures, today's red alerts, the findings by class for each inspection, the bays that get hit again and again, and reminders for what's due.

Portal overview: site details, two red alerts today, open red and amber items, overdue repairs and weekly checks.

Defects

Every defect, from finding to closure

Open, in repair, fixed and waiting for your check, verified, closed. Filter by class, row, status or due date, search for a bay, switch between board and table, and export to CSV.

Defects board: columns for open, in repair, fixed awaiting verification, verified and closed, with filters.

One defect

A defect's whole story in one place

The photos, the class at each inspection, the action and due date, who it's assigned to, the comments and the repair photo. Every change shows up in the defect's activity log.

Defect detail: photo, class history across inspections, action, assignee, status buttons and comments.

Reports

Reports nobody can quietly change

Every signed report, with its addenda. One click recomputes a report's SHA-256 fingerprint and shows whether it is unchanged since you signed it.

Reports: signed report RPT-2025-0131 with its language, inspector, fingerprint and a button to verify it.

Weekly checks

The weekly checks, next to your reports

The checks the warehouse team records in the app, row by row, with any issue they found.

Weekly checks recorded by the warehouse team, with their results by row.

Invite your clients when you sign the report

They get the portal free, with every report and every open defect from your inspections.